Motor insurance claims

We all know that motor accidents can occur at any time, but when they do, they can cause disruption to both the business and individuals involved. If you or one of your colleagues are unfortunate enough to be involved in an accident or need to make a claim, we want to make sure you have the help you need to deal with it in the most efficient way possible to minimise this disruption.

It's a condition of any insurance policy that you must advise your insurers of any situation that might result in a claim being made as soon as reasonably possible. So, don't delay, call CLEAR and we'll guide you through the claims process from start to finish.

What to do in the event of an accident

If you or a colleague are unfortnuate enough to be involved in an accident, you should take the following steps:

  • Take the name and address of any other drivers involved and their vehicle registration numbers. If you can obtain the name of their insurer and their policy number there and then, this will speed up your claim
  • Take the names and addresses of any witnesses and third parties also present
  • Give your own name, address and insurance details to the other parties involved in the accident, but do not admit liability
  • Don't give any money to anybody involved in the accident, as this could be seen as an admission of liability
  • Take note of the time, date and location of the accident and, if possible, take photos of the scene and any damage to all vehicles
  • Finally, you need to notify your insurer as soon as possible following any incident, regardless of fault, damage or injury. We can do this on your behalf but actually most motor insurers have dedicated motor claim help lines where they will take the accident details over the telephone and arrange repairs quickly

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Speak to the team to discuss any claims questions you have:

Call 0330 128 1240 or email