How to onboard employees remotely during COVID-19

COVID-19 has affected all elements of business practice, and onboarding is no exception. 

With remote work now the norm in many sectors, business owners must refine their onboarding strategy to provide new employees with a comprehensive overview of the business, its challenges and its opportunities - and all while cultivating a feeling of belonging.

Achieving this at a time when new employees might not meet a colleague face-to-face for many months is difficult, so onboarding should begin at the moment an offer is made. 

Here are our best practice guidelines to help you in this new process: 

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Protecting key staff during the COVID-19 pandemic: 5 top tips

Protecting key staff who are both crucial and influential is of paramount importance to any business. Key persons normally possess special skills, intellect, knowledge, experience and/or have valuable contacts, or they could be a person whose loss or replacement attracts significant financial expense. Examples might include an IT manager, an Account Director, or indeed COO and CEO’s.

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5 things to consider when designing an ergonomic home workspace

Avoiding ergonomic injuries is one of the difficulties associated with working from home that is most often overlooked. 

The outcomes of poor ergonomics – sitting with bad posture, having only a limited range of movements, having to bend or reach repeatedly – may seem fairly innocuous, but over the long term it’s possible they can lead to a range of issues that may have long-lasting effects, including damage to muscles, nerves, blood vessels, ligaments and tendons.

Many factors that feed into good ergonomics are taken for granted in an office but can be lacking in a remote workspace. For example, while at the office, you likely have access to a suitable desk and chair, but at home you might not have an optimal setup.

To transform a section of your home into a suitable workspace, consider the set up of the following: 

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4 tips for staying productive during lockdown

The idea of working from home may initially sound appealing – no commute, more time in bed, access to your own kitchen – but remote work is a double-edged sword. 

For people who are not used to working from home, distractions and a lack of structure can limit productivity and drive. On the other hand, you may find yourself continuing to work long after you would have normally finished for the day because you are not leaving your work environment.

For these reasons, it is vital that you plan ahead and create a healthy, sustainable routine that you can follow on working days, and that you prioritise your work effectively. 

Here are four things to bear in mind when you are designing your day:

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How CLEAR continues to support staff and clients during the coronavirus crisis

In this difficult time, CLEAR’s priority has been to do as much as possible to protect our staff’s wellbeing while ensuring our customers receive the service they rely on.

To this end, we are rigorously implementing Government guidance, enabling our staff to deliver for customers while working safely from home.  

We are hugely proud of them - below, a few details on how they’re supporting our clients, as well as each other:

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6 starting points for optimising your business during the crisis

The current crisis is having a significant impact on businesses everywhere. But for some business owners, a short-term slowdown in activity can provide the opportunity to implement optimisations for long-term improvement. This can mean executing tasks that have been in planning limbo, establishing better internal infrastructure or implementing more efficient processes. 

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COVID-19: Our branches and your post

In light of the challenging times we are experiencing, we have temporarily closed our physical locations and moved our staff to continue their services working from home. Here is some information about how each branch is affected and how we are dealing with your post:

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COVID-19 Update - Unoccupied Property Stance

As a result of the distancing measures that have been implemented by the Government, we are aware that a large number of our clients will be in the situation where their property/properties may have become unoccupied.

As we are receiving varying advice/recommendations/requirements from all insurers, we have compiled a list of our key insurer's resources linking to their current stance on unoccupied properties. We felt that this would be an easier way of communicating than listing all of the insurers stances on one page.

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COVID-19: Notice for CLEAR’s clients about business interruption insurance

We are all being bombarded by non-stop news, complex information and advice that can appear overwhelming. At the same time, we are all trying to keep our families and colleagues healthy, and to ensure that our clients are well looked after.

In light of the UK Government’s various briefings, we thought it important to clarify some key points surrounding business insurance and the likelihood of cover being in place for COVID-19 coronavirus-related business interruption costs.

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Coronavirus (COVID-19): guidance and information


With so much in the press and on social media about the coronavirus (COVID-19) outbreak, we decided it was a good time to provide some useful links to authoritative information and advice on the disease. 


We've kept this brief as the crisis is so fast moving, but we will continue to share useful information on our website as it emerges.


If you are planning to travel abroad, you should check UK government advice before you travel.


You should also look at your travel insurance to see what provisions it makes regarding infectious diseases. 


If you are a UK citizen and you are visiting a country in the European Economic Area (EEA), you should carry a European Health Insurance Card (EHIC), as this entitles you to free or discounted medical treatment.


For more information and guidance on COVID-19, visit: 


UK government travel advice: coronavirus (COVID-19)

NHS advice on coronavirus

Association of British Insurers (ABI): coronavirus Q&A

General advice when travelling abroad


Remember, we’re here to help. So, if you have any insurance queries related to the coronavirus, please speak to your usual adviser. 

CLEAR annual employee award winners

Every year the CLEAR awards celebrate staff excellence across the business. We are now delighted to announce the winners of these prestigious annual employee awards and are tremendously proud of their exceptional contributions to the business.

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CLEAR’s four steps to a successful acquisition

If you keep an ear to the ground in the insurance broker market, you'll know that CLEAR has been acquiring other brokers almost since its inception. It's a strategy that's worked very well for us, and for the owners, employees, and clients of the businesses that we've acquired over the years.

In this blog – the first in a series that we hope will shed light on CLEAR's approach to acquiring a business – we will explain how we go about the acquisition process, by breaking it down into four steps.

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Interview with artist, maker and Cockpit Arts/CLEAR award winner Ula Saniawa

Each year the Cockpit Arts/CLEAR Insurance Award supports the work of professional designer-makers who show particular promise, with the winner receiving a match funded studio place at Cockpit Arts - worth £2500* - plus an insurance package specially tailored for craftspeople from us at CLEAR. 

2019’s winner was ceramic artist Ula Saniawa, who makes hand pinched porcelain installations and vessels.

Now six months through her tenure, Ula reflects on the impact the award has had across her work and life:

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Is your business among the 59% that don't have life cover for their key people?

For some firms, and especially small and medium-sized enterprises (SMEs), their very survival may rest in the hands of just a few key people. SMEs, especially, tend to rely more heavily on key personnel than larger companies because of their size and limited resources. 

Losing someone critical, therefore, could have a crippling effect on an SME's operations and jeopardise its continued existence.  

Yet, too often, it's these same indispensable individuals who fail to recognise what could happen to their business if they were to become seriously ill or die.

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