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Leamington Office Reviews

CLEAR Bespoke 5star CMYK

Clear were friendly, approachable, helpful and efficient. 

They have managed to reduce our premiums by almost half;  I was ecstatic.  Clear are more efficient at reducing premiums than others.

Hayley

Electrical manufacture

 

CLEAR Bespoke 5star CMYK

Clear are always very efficient, extremely pleasant, and helpful.

They provide me with the information I need, and are always very happy to help me; if I can't find something, or if I need help, I only have to pick up the phone or email them. They're very competitive as a business. They make suggestions about what we can do to improve our insurances.

Beverley

Leisure industry

 

 CLEAR Bespoke 5star CMYK

Clear are very prompt; I always get an answer straight away, certainly the same day.

They're helpful and always give more information than you need. When it comes to renewal time they always go out there get us the best deal. We get insurance claims settled on time and promptly, and sometimes get more than we've claimed for. Clear are more competitive than other brokers. I'm perfectly happy with them.

Sarah

Respiratory monitoring equipment manufacture

 

CLEAR Bespoke 5star CMYK

Clear are easy to deal with and efficient.

We've got the right cover in place. They're very good.

Ian

Manufacturing

 

CLEAR Bespoke 5star CMYK

Clear have helped us out with insurance claims when we needed them.

We've been with them for years.

Louise Construction

 

CLEAR Bespoke 4star CMYK

Clear are competitive.

We've been able to look at the market and make sure we've got the best price, and we're comfortable that we get good value. They're knowledge and their services give us the best price.

Customer

Design, manufacture and install of bespoke tensile structures

 

CLEAR Bespoke 4star CMYK

Clear meet needs.

They do what I ask them to do. They provide insurance which I need. Clear are competent efficient and reliable. I've only had one hiccup and I let them know and they sorted it out for me perfectly. I was very happy. They're very good, very helpful and they meet all my needs.

Customer

Footwear manufacture

 

CLEAR Bespoke 4star CMYK

The service provided by Clear is prompt and professional.

It's enabled us to, through a process of discussion and negotiation, get the best deal on insurance at the time. I find them much better than average compared to other insurance brokers.

Customer

Chemical industry

 

CLEAR Bespoke 4star CMYK

I don't need to do a great deal, Clear do everything themselves.

It seems to be a bespoke service catering for what I need. I've never worked with anybody else. It's quite seamless.

Customer

Services to the retail sector

 

CLEAR Bespoke 4star CMYK

Clear are available and accessible; they communicate with us and they provide the service we require.

Clear give us the insurance cover we need. We've used them for as long as I've been at here which I think is probably 13 or 14 years. They've missed out on the 5 because in my mind nobody's perfect. No matter what they do they'll never get a 5.

Customer

Manufacture and supply of pipe fittings

 

CLEAR Bespoke 4star CMYK

Clear are friendly, helpful, knowledgeable, and always polite.

They've given us a good service while maintaining the cost saving that they brought to us in the first place. They compare well to other brokers.

Customer

Earthmover tyre supply

 

CLEAR Bespoke 4star CMYK

Working with Clear Insurance makes things easy; it's straightforward and relatively quick which benefits us massively as I'm not wasting time.

We've been with them a few years now and if there'd been any problems we'd have moved. They've come out and see me, they're always on the phone, and they ring me back. Everything is fine.

Tracy

Vending

 

CLEAR Bespoke 5star CMYK

Clear seem to understand engineering business.

We've had adequate cover for what is necessary for the continuation of our business. They were certainly better on cost than others.

Sue

Manufacture precision measuring

 

CLEAR Bespoke 5star CMYK

I like the yearly meetings that we have when we go through the policies and the fact that they are one to one.

We've made some savings and its given us better policies.

Customer

Wholesale Distribution

 

CLEAR Bespoke 5star CMYK

I like the personal representation that they provide; they take time to come and make sure they've got a full understanding of our business.

We've been able to enjoy cheaper insurance, this year more so than ever. They made us a cost saving as they picked up on areas that we were insured for that no longer form part of our core business. Compared to previous companies we've used, they did a lot more in depth questioning to make sure that they do understand our needs. This is our second year of using them and we were quite happy to renew with them based on the service received the previous year.

Jackie

Electronic communications

 

CLEAR Bespoke 5star CMYK

Clear Insurance are, well, really clear.

I think for me it's the fact that they hold my hand through the process. Insurance is not my thing and I think sometimes I must ask the most ridiculous questions about basic stuff, but they support us and walk me through it in a non-technical way. Insurance can be a bit of a minefield and we have so many different policies, but they're always willing to put it into layman's terms and explain it to me. They know the business; you get that continuation. I often get different suppliers calling us saying they'll be cheaper, but that doesn't make sense to me as Clear already know our business and that's half the battle.

Vicky

Precision drilling machine manufacture

 

CLEAR Bespoke 5star CMYK

I think the administration is easy and, to the extent we've had to use them for a claim, it was all processed quite effectively without any problems

I think the standout comment there is easy to use. If they are easier to use it keeps the admin costs down, and secondly, they've been pretty good value for money. I think our experience would suggest that they're probably better than most. They've always been helpful, and they always sort the best value insurance relative to your needs; not necessarily the cheapest, but we wouldn't necessarily want to buy the cheapest; it's all about making sure it's the right cover. They've project managed the process all the way through and that's something to be valued. They seem to have a pretty complete product portfolio.

Jeremy

Cleanroom services

 

CLEAR Bespoke 5star CMYK

What we like is the understanding of our requirements, which sounds quite basic but it's quite a big and fundamental point.

Because they are a certified broker the firm, internally, has some policies in place and that helps our own business. The service is very good. The response time compared to our previous broker is way better, and so is the clarity of the information we get from them.

Hardeep

Manufacturing

 

CLEAR Bespoke 5star CMYK

It's changed a bit as when we joined it was with Colin and Bev. One left and the other retired so this was a new year for us with two new people. We were a bit sceptical as to whether we would like it as much, but we did.

It was Oliver and Stuart who came to see us and we found Stuart to be extremely knowledgeable. They have a good understanding of our business, and knowledge of the products and how they apply to us. Across our business people know who to contact; we have one point of contact so everybody knows who we have to go to if they have a query, so they don't have to pass it through me, or be unsure of who will pick up the phone which I think is helpful. I've only had experience of one other broker and that was the people we used before Clear which was Marsh Group. I haven't got enough experience to say if they're better or worse but I think Clear are more personal probably as it's a smaller office that we deal with. We're fairly happy with how things went a renewal; they were helpful with things and it was fairly straightforward.

Customer

Geological testing

 

CLEAR Bespoke 5star CMYK

I can get hold of them when I need to.

They save me money definitely.

Michael

Metal finishers

 

CLEAR Bespoke 5star CMYK

I've only been with the company for a few months so I've only dealt with Clear for this years review of our insurances, but they seem to understand what we need and they're very good at getting back to you.

They cover the positives of what you need from an insurance company; you need an answer and you need to get the best deal and they seem to understand this better than some I've dealt with. This year we've managed to get our premium down quite a bit. They've worked with me to make sure that the cover is adequate, so we have reduced premiums with sufficient cover. The staff are very good. When I've asked for anything they've got back to me promptly and politely, even when it's been my fault and I've asked for the same thing twice or similar.

Paul

Metal supply

 

CLEAR Bespoke 5star CMYK

It was the level of detail that was provided in the review...

Opportunities to modify our terms to either improve our coverage or reduce costs (pressure from our HQ).

Colin

Electronic manufacture

 

CLEAR Bespoke 5star CMYK

I like the fact that I can just talk to Clear about anything

I can phone them up and they'll advise me, and they come forward with suggestions. It's relieved stress from myself because they've done the work for me. They follow through; they don't forget you once they've got your business, which puts them slightly above, service-wise, what we could get elsewhere. They always respond to anything I ask them. They give me the information which is lovely; they tell me other services that they offer and suggest alternatives which I think is very, very good.

Rebecca

Manufacture and retail

 

CLEAR Bespoke 5star CMYK

I like Clear's responsiveness

If you've got a query you get a quick reply back. Ideally you never use them but we went with them originally as they were competitive. When we have had to deal with them they've been quick and responsive.

Customer

Polythene manufacture

 

CLEAR Bespoke 5star CMYK

Clear are friendly, efficient and knowledgeable. They're quick to come back, know what they're talking about, and easy to do business with.

We have benefited from better premiums. You feel as though you've got a point of reference from an insurance perspective so it's that peace of mind. You've got someone to go to you don't have to make up the answers yourself. We've been in business for 28 years and I've only used one previous broker. The reason I switched was that they were half the price, for the same cover, with the same insurance company. They are really, really good at what they do. I'm quite fussy and finicky so if there was something I would say. In terms of what's on offer from an insurance perspective they've got it covered.

Customer

Electronic manufacture

 

CLEAR Bespoke 5star CMYK

Clear are proactive in terms of offering us the service, or improving the service they offer us.

They're quite good from our point of view in trying to reduce our costs so we don't get charged for things not relevant to our business; they seem to work at knowing what our business is about to tailor the offer to our business rather than a more generic offer. Working with Clear has saved us money. They're as good as we've used. I think they've been excellent so far.

Christian

Information technology

 

CLEAR Bespoke 5star CMYK

My main reason for staying with Clear is that they respond to correspondence very quickly.

This year they've managed to get us a much more favourable quote for our insurance; basically our insurance costs have gone down. We didn't experience either of the above with our previous broker.

Customer

Wholesale and distribution

 

CLEAR Bespoke 5star CMYK

It's the personal service; Clear look after me so I haven't got to worry too much about it.

I think this year they brought the cost of our insurance down a little.

Richard

Food industry

 

CLEAR Bespoke 5star CMYK

Clear are helpful; they would appear to have the knowledge I require when I ask a question.

They're friendly and approachable as well. Clear have taken the pain out of doing insurance. Their customer service is better than others we've used in the past. They tend to speak to somebody that's not insurance based in words they'll understand, rather than bamboozle you with technical insurance words.

Customer

Design and manuufacture